Please address film processing orders to : theFINDlab 170 Mountainway Drive #107 Orem, UT 84058
CURRENTLY NOT ACCEPTING RUSH ORDERS. DIGITAL ORDERS MAY HAVE EXTENDED TURNAROUND TIMES.
AFTER YOU HAVE PAID, CLICK HERE to TO SUBMIT YOUR LIGHTROOM CATALOG AND SMART PREVIEWS!
Our Editing service utilizes Adobe Lightroom Classic. A Lightroom Catalog file and matching Smart Previews file are required to process each order. We are unable to process an order without both these files.
If you have sample edits or images you would like to include with your order please include them in your catalog marked with a green label. Not sure how to prep your Lightroom Catalog and Smart Previews? We'll show you how here!
PRICING:
.33/image
1-250 images = 3 business day turnaround time.
251-999 images = 6 business day turnaround time.
1000+ images = 7 business day turnaround time.
Hybrid = 7 business day turnaround time. *If you are submitting film with your digital order, please put the film on the same order as your digital to prevent confusion or delay*
FOR SAME DAY RUSHES - Files MUST be sent in by 8 AM MDT. Any issues with catalog or files will VOID requested rush.
PLEASE READ EDITING TERMS AND CONDITIONS BEFORE SUBMITTING -
We only accept catalogs from the newest version of Lightroom Classic CC. Catalogs from previous versions of Lightroom will be upgraded to the newest version. Please do NOT submit a catalog if you are unable to update your version of Lightroom Classic CC. No refunds will be given if an order is updated and edited to the newest version of Lightroom and the client is unable to update.
We time sync our clients' catalogs. We highly recommend you time sync your cameras before your session. Time syncing may change the order of your images. This action cannot be undone. No refunds will be given and no exception will be made for this rule.
All digital orders are subject to client approval, unless client has provided sufficient examples with order. The client will receive sample edits 24-48 hours before an order is due. We will not proceed to finalize the order until samples are approved by the client. Edits will be delivered in a Lightroom catalog file.
Should the order not meet client satisfaction upon completion, clients have 7 business days to request a rework. This rework will be completed within 3 business days of the request. We will not stop reworking an order until a client is satisfied. No refunds will be issued once an order is started. Please note these conditions as orders are sent in for digital editing.
By submitting your files you are agreeing to the terms and conditions above and confirming that the files submitted contain both Lightroom Catalog and Smart Preview files.
Please address film processing orders to : theFINDlab 170 Mountainway Drive #107 Orem, UT 84058